Real estate · Lead qualification
Every listing enquiry got a real reply while it was still warm
Portal and WhatsApp leads were dying overnight. We unified channels, answered from listing data, qualified budget and timeline, and booked viewings against agent calendars.
Seconds
Reply time
on listing questions we can ground
Complete
CRM quality
budget, timeline, notes on the record
One flow
Channel
portal + WhatsApp, not two inboxes
Before
- Leads arrived 24/7 across portals, WhatsApp, and email.
- The first agent to reply usually won — and nobody was on at midnight.
- CRM records were incomplete: no budget, no timeline, no viewing notes.
After
- Late-night enquiries get an accurate reply and a booked slot.
- Agents start the day with qualified records, not a pile of ‘hi, is this available?’.
- Follow-up is automatic until a human takes the thread.
Constraints
- Answers had to match live listing data, not a stale brochure.
- Viewings had to respect agent calendars, not invent slots.
- Hot leads needed an immediate ping, not a morning digest.
What we built
- One conversation flow across portal forms and WhatsApp.
- Qualification for budget, timeline, and requirements, written into the CRM.
- Calendar-aware viewing booking with confirmations and reminders.
“Speed used to depend on who was awake. Now the listing answers itself — and we close the ones that are real.”
Get this outcome scoped for your workflow
A 30-minute discovery call. You leave with a written plan — scope, approach, and trade-offs. No obligation to continue.
We’ll tell you if a platform already fits better.
