How we partner

An engagement, not a plan picker

Discovery is free. The first build is scoped. We ship it live. We take a limited number of fitted builds per quarter so the work stays white-glove.

Book a discovery callApply for a custom build

01 · Discovery call

30 minutes

You bring the workflow. We map how the work happens today, where AI actually moves a metric, and where it would make things worse. No slide deck.

You leave with: A written plan: scope, approach, trade-offs, and what a first build looks like.

02 · Architecture sprint

Fixed-scope

Retrieval strategy, model choice, guardrails, routing, hand-off, and which systems we actually touch. Commercial shape is agreed in writing before build starts.

You leave with: A build contract: deliverables, commercial terms, timeline, and what is explicitly out of scope.

03 · Build & integrate

Weeks, not a quarter

We assemble the layer into your stack — CRM, inbox, catalogue, channels — and test against real traffic, not a happy-path demo.

You leave with: A first workflow running in production, instrumented.

04 · Go live & keep tuning

In production

The first workflow is live. We watch transcripts with you, tune retrieval, and expand scope only after it has earned trust.

You leave with: A live product, instrumented, and a review cadence so it keeps earning.

In a typical engagement

  • Written plan after the first call — even if you don’t continue
  • A first workflow live in production, instrumented
  • Human hand-off, audit trail, and an off switch you control
  • Can run on your cloud and region when that’s the requirement

Explicitly not this

  • A self-serve product you ‘sign up’ for
  • Unlimited scope pretending to be a first build
  • Unsupervised actions on money, medical, or legal decisions
  • A six-month discovery with nothing in production

Who we take

  • Mid-market teams with a real workflow and someone who owns it
  • Companies that already run a CRM, helpdesk, or commerce stack
  • Buyers who want a working product on a real workflow — not another chatbot to trial

Who we decline

  • Teams looking for a free chatbot widget this afternoon
  • Projects with no operator on the client side
  • Anyone who needs a public price grid before a conversation

Commercial ranges live on the call, not on a public grid. Typical first builds land as a focused sprint; broader operating layers are quoted after we've seen the systems and the data. If a platform already fits, we'll say so.

FAQ

How the partnership actually works

What happens after the discovery call?

You receive a written plan covering scope, approach, trade-offs, and what a first build looks like. There is no obligation to continue. If a platform already fits better, we say so.

What do we leave with?

A live product on the workflow we scoped. We watch it in production, tune it, and expand only after it has earned trust. You run the business on it. We stay on the system.

How long does a first engagement take?

Discovery is 30 minutes. A focused first build — one workflow, one channel — is typically weeks, not a quarter. Broader operating layers are quoted after we have seen the systems and the data.

Start with the call — or apply if you already know you want a build

A 30-minute discovery call. You leave with a written plan — scope, approach, and trade-offs. No obligation to continue.

We’ll tell you if a platform already fits better.

Book a discovery callApply for a custom build