Changelog

What's shipping in ClickToAutomate

Updates to our delivery template, retrieval and routing tooling, and open-source projects — documented so your team always knows what changed.

Latestv—2 Jul 2026

Model-agnostic builds by default

Every engagement now ships with a model-swappable adapter layer — move between OpenAI, Claude and Gemini without touching application code.

7Releases in 2026
500+Integrations supported
WeeklyShipping cadence
v—New

Model-agnostic builds by default

  • FeatureEvery engagement now ships with a model-swappable adapter layer — move between OpenAI, Claude and Gemini without touching application code.
  • FeatureStandard evaluation harness added to the delivery template: a task-specific test set and scoring pipeline as part of every build.
  • FixTightened re-ranking defaults in the retrieval starter to cut near-duplicate passages in grounded answers.
v—

Hand-off tooling and audit logging

  • FeatureContext-aware hand-off: escalations now carry the full transcript, detected intent and the relevant record, pre-loaded for the agent.
  • FeatureAudit log covering configuration changes and every action the AI layer takes, exportable for review.
  • IntegrationReference connectors for Slack and common help-desk inboxes added to the unified-inbox starter.
v—

Open-source retrieval and routing tools

  • FeatureReleased the retrieval and routing utilities we kept rebuilding.
  • FixFixed a chunk-boundary bug that occasionally split code blocks in indexed documentation.
v—

Data-control defaults

  • FeatureBuilds can run on the client's infrastructure when required, with configurable data region and retention.
  • FeatureSelf-service export and deletion wired into the delivery template.
v—

The delivery template

  • FeatureStandardised how engagements are scoped: a written plan up front, and a live first workflow at the end.

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Major releases are also announced in-app and via email for active accounts.